Frequently Asked Questions
We've answered a few common questions about the process below. Schedule an appointment or call us to learn more!
How does telehealth addiction treatment work?
Through our telehealth platform, you'll schedule and attend appointments with addiction specialists from your home or any private location. Sessions can include therapy, counseling, medication management, and personalized treatment planning—all conducted with our secure video conferencing.
What services do you offer?
We offer a comprehensive range of addiction treatment services, including:
- Medical evaluation and diagnosis
- Medication-assisted treatment (MAT)
- Ongoing monitoring and follow-up care
What is Medication-Assisted Treatment (MAT)?
Medication-Assisted Treatment (MAT) combines FDA-approved medications with counseling and behavioral therapies to provide a holistic approach to treating addiction. MAT has been shown to reduce risk of relapse, improve quality of life, and increase survival rates.
Are my sessions confidential?
Yes, all telehealth sessions are conducted in a secure, HIPAA-compliant environment to protect your privacy and confidentiality. Your information is only shared with healthcare providers involved in your care or as required by law.
What if I need help between sessions?
Our team is available for support with extended and weekend hours.
How do I get started with treatment?
Getting started is simple. You can begin by scheduling an initial consultation online or calling our intake team. We'll guide you through the process, answer any questions, and connect you with the right providers for your needs.
What should I expect during my first session?
During your first session, you'll meet with a licensed provider to discuss your medical history, treatment goals, and any specific needs. This initial assessment helps us create a personalized treatment plan that fits your unique situation.
How often will I have appointments?
Appointment frequency varies based on your treatment plan. Initially, you may meet with a provider weekly or every other week, with appointments becoming less frequent as you progress.
Can family members participate in my treatment?
Yes, family involvement can be beneficial in recovery. We encourage family participation in specific sessions when appropriate and as requested by the patient. Family members can also receive guidance on how best to support their loved one.
Is Suboxone treatment available through telehealth?
Yes, Suboxone treatment can be managed through telehealth. After an initial evaluation, you can receive ongoing support, including prescription refills and follow-up sessions, through secure video appointments.
Who is eligible for Suboxone treatment?
Suboxone treatment is generally available to adults with a diagnosed opioid use disorder. Your provider will conduct an assessment to determine if Suboxone is appropriate for you, considering factors like your medical history, substance use history, and any co-occurring health conditions.
How long does Suboxone treatment last?
The duration of Suboxone treatment varies based on individual needs and goals. Some people may use Suboxone short-term to ease withdrawal, while others benefit from long-term maintenance. Your provider will work with you to develop a treatment plan tailored to your recovery process and adjust as needed.
Can I start Suboxone if I'm already experiencing withdrawal?
Yes, Suboxone is often initiated once moderate withdrawal symptoms have begun. This timing helps prevent precipitated withdrawal, a sudden onset of symptoms that can occur if Suboxone is taken too soon after opioid use. Your provider will guide you on the timing for beginning Suboxone to ensure a safe start.
How often will I need appointments for Suboxone treatment?
The frequency of appointments varies based on your progress and treatment plan. Initially, you may have weekly or bi-weekly appointments, with sessions becoming less frequent as you stabilize. Telehealth makes it easy to attend appointments from home, offering convenience and flexibility.
Can I take Suboxone indefinitely?
Some individuals stay on Suboxone long-term as part of maintenance therapy, while others taper off over time. There is no one-size-fits-all approach, and your provider will work with you to develop a plan that aligns with your long-term recovery goals and needs.